Questions and Answers

Your Refunds Are Easier With The TECH OneCard

The TECH OneCard signifies your status as an active member of the Texas State Technical College community and provides you with options on how to receive your financial refund.

How are TSTC refunds delivered to students?
Each registered TSTC student will receive a TECH OneCard. Your card will arrive in the mail at your primary address on file with the College. To receive your refund, you must activate your Card. During card activation, you will choose how to receive your refund money. If you want faster access to your funds, simply choose to have your refunds deposited directly into your Higher One OneAccount. Activate your Card and make your refund selection online at http://www.TECHOneCard.com/

What are my options for receiving financial aid or other refunds?
Your options include having your refund:

Directly deposited to your Higher One OneAccount (1 day or less).

Deposited to another bank of your choice (3 days or more).

Mailed, as a paper check, to the address you designate (5 days or more).

The Higher One OneAccount? What’s that?
The Higher One OneAccount is a fully functioning FDIC insured FREE CHECKING account that allows you to access your financial aid refunds quicker and easier than ever before. The OneAccount has no minimum balance, no monthly fees, and free Internet banking features. With it, you can use your TECH OneCard to make purchases anywhere Debit MasterCard is accepted.

What are the advantages of having my refunds deposited directly to my Higher One OneAccount?

Depositing your refund to your Higher One OneAccount is the quickest way to gain access to your money. In order to have your refund directly deposited, activate your OneAccount as soon as you can. After your financial aid is disbursed and your TSTC charges have been paid, remaining funds will be released by the College and directly deposited to your OneAccount.

You can use the TECH OneCard (NOT A CREDIT CARD) to make purchases at all Debit MasterCard locations, access cash at an ATM, pay bills, send money electronically and so much more.

There is no charge to you for receiving your refund directly in your Higher One OneAccount. There is no monthly fee or minimum balance for the OneAccount.

How will I know when my financial aid or other refund has been directly deposited to my Higher One OneAccount?
You will receive an email when your financial aid refund or any refund has been directly deposited to your OneAccount. Additionally, you will be able to see details of your OneAccount by accessing your OneAccount Statement on the website.

Can I have my refund deposited to another bank account?
If you prefer, you may have your financial aid refund or other refunds deposited to the bank of your choice. In order to have your refund deposited to your bank, as soon as you receive your TECH OneCard you must activate it at http://www.TECHOneCard.com/. For this option, you will also need to complete, print and mail the third party form to the designated address. The form is available on the Web site.

Can I select a paper check instead?
You may choose to have a paper check sent to you via regular mail; however, a paper check may take up to 5-7 days from the day the Student Receivables releases the funds. Regardless of how you choose to receive your funds, you still need to activate your card at http://www.TECHOneCard.com/.

Why the Debit MasterCard logo on the new TECH OneCard?
The TECH OneCard is the card you use to access your funds if you choose to accept the OneAccount. With the Debit MasterCard logo on it, you can use the card as a debit card wherever Debit MasterCard is accepted. The card is NOT a credit card. It is a DEBIT card.

Is this my Student ID Card?
Yes, you will also use this card to access your meal plan, spend your Mustang Bucks, gain admittance to the fieldhouse, and access all of the student services available through your current ID card.