Cashiers

The Cashier's maintain function is to receipt College funds, to ensure proper recordings, and control of such funds. The department is also responsible for disbursing payroll and travel checks. Cashiers provide additional student services which include student balance inquiry, refunds, loan payments status information, and distribution of student checks.

Our goal is to provide outstanding customer service to the College employees, students, and service providers by dispensing accurate information in a courteous, professional manner ensuring prompt, accurate processing of payments in accordance with applicable policies, treating all customers with courtesy and respect, and being responsive to all customer needs.

                                     Cashiers 
                   Customer Service Principle

The primary customer service principle of the Cashiers is to TREAT customers as we would like to be treated...

Together -       The Cashiers will collaboratively support all
                         customers by providing the necessary financial 
                         services. 

Respectful -    The Cashiers will believe in treating all        
                         customers with respectful, courteous, attentive 
                         and friendly attitude.

Ethical -           The Cashiers will display a high level of ethical 
                         behavior to afford a positive experience to all   
                         customers.

Accountable - The Cashiers will efficiently provide all its 
                         services to customers with a sense of 
                         accountability, by addressing their needs and 
                         concerns.

Trustworthy -   The Cashiers are committed to protecting the 
                         financial resources of the college, while 
                         providing a trustworthy service to its external 
                         and internal customers.

Business Hours

• Monday - Thursday 8:00 a.m. to 6:00 p.m.
• Fridays 8:00 a.m. to 5:00 p.m.
• During the first two Saturdays of a 15 week semester the Cashier are open from 8:00 a.m. to 12:00 p.m.

Contact Information

• Santiago J. Castillo, Supervisor (956) 364-4411
• Cashiers
  • Debbie Medrano (956) 364-4413 
  • Ruth Garcia (956) 364-4414 

Payment Options Available

• Installment Plan
• Emergency Loan
• Method of Payment: Cash, Checks, and Credit Cards