Student Receivables

OUR MISSION AND COMMITMENT

The Students Receivables Department supports the mission of Texas State Technical College and The Business Services Division. The mission of the Student Receivables Department is to collect monies owed to the College and a commitment in providing students with fast, efficient and adequate services.

OUR CUSTOMER SERVICE PRINCIPLES

The Students Receivables Department is committed to our customers in providing excellent services and accurate and timely information on their account. To ensure that our commitment to this principles is accomplished, we propose the following:

1. To be courteous in our relations with students
2. Helpful to all students in satisfying their needs
3. Respectful of students needs and wishes
4. Professional in appearance and service.
5. Accountable for our actions.
6. Response within 24 hours on calls.

Our department helps students with the following:

• NEW - REFUNDS
• EMERGENCY TUITION LOANS
• INSTALLMENT PAYMENT PLAN
• HOUSING REFUNDS 
• PARKING FORM